Return Policy

We want you to be happy

If you are unhappy with one of our products, please return the unused portion of the product (with cap securely tightened and label intact) within 30 days of the purchase/ship date, along with the completed Return/Exchange Form to the following address:

Hyalogic
610 NW Platte Valley Drive
Riverside,
MO 64150 USA

Refunds for returns will be issued for the original payment minus the initial shipping cost.

Our customer support department will contact you to start a refund if the product is returned:

1) with cap intact
2) with the label intact
3) and the Return/Exchange Form has been included with return

Please allow up to 45 days to process your exchange or refund.

If you have provided your email address on the Returns/Exchange form, we will contact you when your package is received.

If you need assistance with your return, please contact customer support at 866-318-8484 or info@hyalogic.com.