About Hyalogic, LLC.
Ordering Information
Welcome!
We would like to thank you for the opportunity to share with you our company, our products and our inspiration. Hyalogic prides itself as a leader and maker of Premium Hyaluronic Acid products for personal care use. Thanks again for your visit!
Customer Service
At Hyalogic our customers are #1. We will always strive to keep our customers happy and satisfied and will go to great lengths to accomplish this.
Payments
We accept VISA, Mastercard, American Express, Discover, Checks, and Money Orders as well as online Checks through your regular checking account. Your orders will be charged at the time of shipment. All payments are made in U.S. currencies. We also accept COD orders.
We now accept online checks through your regular checking account!
International Orders
Hyalogic ships products worldwide. Each order is viewed individually and the best method is chosen for each case. International orders are normally shipped by US Postal Service Global Priority, with pricing determined by the shipping option and weight. There is a $4.95 minimum charge. On bigger orders, please email or call us for pricing.
Order By Phone
Ordering by phone is easy. Please have your credit card information ready and one of our operators will be happy to assist you with your order.
Call Toll free 1-866-318-8484 or 913-422-9395.
Order by Mail- If you are not comfortable sending your credit card information over the internet you may pay for your order by Money Order or Personal Check, you may add items to your cart, register your name and shipping address on the on-line order form.
You can then print out the order form and mail it to:
Hyalogic
4015 Bonner Industrial Drive
Shawnee, KS 66226
Shipping & Handling
We apply shipping charges to your account based on weight with a minimum of $4.95. We employ a variety of carriers with several shipping options for your convenience. Free Shipping on orders over $100.00 shipped UPS Ground. All Kansas residents please add 7.30% sales tax. All orders are carefully packed at our warehouse and shipped promptly.
Puerto Rico, Hawaii, and Alaska
We still charge our flat rate of $4.95 for Puerto Rico, Alaska and Hawaii and orders are shipped USPS Priority Mail. Average delivery times of 3-5 days. When will my product be shipped? - Orders will be processed and shipped the same day or within 1 working day (weekend and holidays excluded). Please allow 3-5 days bank clearance for orders that are paid by personal checks.
Cancel an order
You may cancel your order if you e-mail or contact us before your order is shipped. Shipment can be as soon as 1 hour after you place your order, or within 1 working days. Return Policy - We want you to be completely satisfied with your purchase of our product(s). We offer satisfaction guaranteed. After trying any of our products for 30 days (or one complete bottle), if you feel you have not received any benefit, we will refund the purchase price upon receipt of your written request and empty container, (one bottle per customer only- shipping not applicable).
If you would like to return one of our products, please send your written request and empty container to:
Hyalogic
4015 Bonner Industrial Drive
Shawnee, KS 66226
Please allow 2-3 weeks to get your refund.
Security & Privacy
Your security and privacy are a priority for us. We protect your personal information such as name, address, credit card number and what you’ve ordered by using secure servers that encrypt all the information you input before it is sent to us. We store the customer data we collect on our dedicated, secure server to protect against unauthorized access. For additional protection we do not store credit card information, so you will simply re-enter your credit card information each time you place an order. We respect your privacy, and believe that your personal information belongs to you. The information you provide is used only to enhance your shopping experience at our site, and will not be shared. All transactions are performed under the secure encrypted servers of Authorize.Net.
Copyright Notice - All rights reserved. Copyright©2001.
All web sight design, text, graphics, the selection and arrangement thereof, and all the software are property of hyalogic.com. Permission is granted to electronically copy and print in hard copy specific portions of this website for the sole purpose of placing an order with Hyalogic or using this web site as an educational resource for Hyalogic authorized retailers/distributors. Any use of this material on this web site for purposes other than those noted above including modification, distribution or republication- without the express permission of Hyalogic is strictly prohibited. Any unauthorized use of the names, trade names or trademarks in respect to Hyalogic and its properties is prohibited.
